I cannot understand how every time I have to claim from Discovery Health there is an excuse as to why it hasn't been paid, you haven't received it (regardless of the confirmation email received by your automatic response), it is unclear, there is no service date, etc, etc. I have faxed, emailed and ...
Was informed that my Gym Membership has changed from 80% discount to 50% discount, due to 35 visits recorded instead of required 36 yearly visits. Some members get sms's to inform them that they need to visit the gym a certain amount of times before the year is up (by the way it doesnt run from Jan ...
Good day my girlfriend added myself and my son to her medical last year due to me suffering with asthma, i had an attack last year and was booked into milpark hospital and as well as garden city clinic. this year January i get a call from the medical aid some woman who has no way of speaking to ...
Discovery has always given us great service. Therefor I would like to say thank you. When we wanted the service, they provided it! We requested chronic meds in advance because we are travelling out of the country, they gave the go-ahead. Thank you for making our worries your worries :-) Keep it ...
I have repeatedly spoken to Discovery about authorization for the Synagis vaccine for my baby who has a rare heart condition called Ebsteins Anomaly. The call center staff are useless and i am being passed back and forth to various people who seem to knwo very little about motivating for the ...
Their systems and sections do not talk to one another. They do not acknowledge if they gave u wrong information even where just pure courtesy is all it takes. Always sending u around for some other thing that has to be done. More worried about protecting themselves even though they big now. Like ...