I called the call centre spoke to Sme Xulu who could not help me with my request she than transfered me to Divashne Abid who is the manager who pretended that she cares about my situation, however she refered me to the Dental risk company. just to find out that its just a way of brushing me off. ...
This will be the third time that i am asking for medical aid cards. Discovery promise to deliver but till this day no crds. I made sure the last time that my address is correct... til now nothing. What do i have to do to get this cards ...
My Wife hurt her knee on a Sunday and obviously aggravated an old sporting injury, so much that she could not walk on the Sunday or Monday when we paid a visit to our GP, our GP referred us to an Orthopedic Surgeon the very same day saying that the cartilage in my wife's knee was at a stage were it ...
My hubby had an operation last year Nov which costs in excess of R16000 of which Discovery only paid R5258.40. They paid the R5258.40 into a Std Bank account that I no longer have, therefore I cannot access this money to pay to the doctor. I contacted Disc on the 15 of Feb after I realised that ...
My broker called Discovery earlier this year and had got a pre authorisation for a procedure that is scheduled for my child, we were even sent an Authorisation number. Now one week prior to the procedure taking place i called the broker annd asked them to reconfirm with an email from Discovery that ...
So I left Discovery last year December to join a cheaper medical aid, last week in enquired why my MSA is not transferred to the new medical aid and i was told that i need to motivate in written why i should have my MSA transferred before the waiting period of 4 months. My issue is that as you can ...