Big thank you to Shereen Maistry for sorting this out for in record time, I would like to also highlight the level of professionalism and the nature how this was handled by Shereen. It's refreshing to interact with individuals of such brilliance and passion for their work. Please pass this message ...
Every few months my chronic medicine claim is lost or cannot be processed. It is not the fault of the service provider or myself. Today Marina left me holding on (total call time 16 min 45 sec) and did not phone me back because she claims she was receiving incoming calls. I then phoned the call ...
I joined Discovery on the 1st Feb 2013, before joining i was advised there would be a waiting period for myself and my husband but not my daughter, which i was fine with, a week before the membership kicked in I called and spoke to a consultant regarding the plan, he advised me that there was no ...
My son Keenan must go for a needed operation. We have tried to burn them off but they are back and he is currently under medication which is also not helping, so the specialist advised to do everything under operation. There are more than 24 warts that need to be seen to and the medical aid refuses ...
I'm so fedup with Discovery. Jan my Gp sent a letter for me to see a ENT specialist. I haven't received feedback and my doctor send one today again. I called dicovery they said its still processing. My Gp called this morning. I have to wait again. I'm so fedup with the service delivery. I had to ...
I am starting to hate this MedXpress. Always filled my scripts using this until the last month when this functionality doesnt ever seem to work. Calling in has no effect either as they cannot access their own system. So after trying for a week to fill my mom's script, Discovery sends it to Clicks ...