After MONTHS of trying to get meaningful and specific answers from Discovery as to how they can justify their mid-year REDUCTION in Chronic and ADL BENEFITS, I posted on HelloPeter 2 weeks ago. On 29/05 Genevieve promised me FINAL FEEDBACK the following day. As usual - it did not happen. She said ...
On 30 May 2013 I called the call centre to enquire about a claim that the people from Dr Russel Lurie's rooms said they submitted, only for discovery to confirm that that claim was never received. Dr Lurie handed the account over and I now had to pay those dept collectors. On the same day, 30 May ...
I have made payments to Discovery Health for the entire year and sent through the necessary proof of payments to my financial adviser David Te Brake who deals with Discovery on my behalf. He submitted this information to Discovery Health months ago. However due to their lack of competence in the ...
It has been 6 months since my younger son was registered for health insurance and 5 months since the older was registered. I have been paying the Vitality membership for both from the beginning. Their policy number is 417072901. The younger has been unable to register for free movies. This issue ...
I have made numerous request to send me a medical aid card and have not been received it as yet. Only got empty promises from their representative. It has became a joke cause every time i call person responds to the call as if they will deliver the card them self but in reality it seems like ...
I have just spoken to Discovery and am so shocked at what happened, that I need to honestly consider moving Medical Aids, even if it costs more. I need a Medical Aid, not a 'credit card vendor', 'Insurance Vendor' 'Discounted Gym Membership' vendor. I sumitted 2 claims three weeks ago. I have been ...