I have made several attempts to change bank details on the debit order, I followed their given instructions. I was then given different instructions by a new consultant. Every time you email them, a different person who is unhelpful attends to your email. After a while, nobody replies. These guys ...
Our baby was born two months premature on the 17/09/2012. At birth he developed a severe fungal infection which the Pediatrician (Paed) treated with Ambisome. A letter of motivation (LOM) was 1st written by the Paed on the 09/10/2012. Discovery did not want to pay for this claim and requested ...
We joined Discovery Jan 2013. they asked which chronic meds I use on the form and I told them. One of my meds is Eltroxin, which they said they cover. Came to Claiming they don't pay it on Chronic. I phone them the say I must go for Blood tests for the Thyroid. so I do. I mail them the results plus ...
After many years of good service and medical cover from Liberty Life hospital plan, I was convinced to move to Discovery Health, Coastal Core plan. What a bad error in judgement. I have paid my membership for the past 14 months, then had a spinal stabilization operation. The broker for DH ...
Firstly, discovery lets my know that it will no longer be possible to get my partner's HIV medication from the pharmacy where he collected it for about 2 years, but is has to be delivered by their MediExpress facility. We are still in the process of trying to sort out the when and where's, when ...
I have had it with Discovery Health, they are incompetent! last month they debited me after i paid cash and when i asked them for the money back they said i have to reverse the payment. after doing so they suspended my account for not paying. this month i actually waited for the debit to run. when ...