Hello, Firstly i must say that it is quick an efficient to get insurance through Dial Direct. Once the policy is in place though, the service is quite poor. My finance company needed an additional descriptor placed on the vehicle decription in the confirmation of cover document, and the service ...
The service was good it help me a lot couse i meet my expectations ...
Query on insurance was well handled and satisfactorily concluded ...
Wanted to cancel the insurance but Stanley really helped with reviewing my premium. ...
I was unhappy with my premium and i call in, i was assisted by nicola she dropped my premium. She made my day. Thank Nicola ...
Phoned to update my policy, and a quote on 2 October 2013 promised the requested info will be e mailed immediately, well 3 October 2013 still, waiting. Phoned 3 October 2013 to Speak To a manager, no manager available, requested the info from call centre again well still waiting. regards, Mark ...