I have a 24 month contract with Vodacom through Autopage and recently requested that my contract be cancelled and my number ported to Cell C. My contract was renewed in September 2011, well after the commencement of the CPA on 1 april 2011 and therefore falls within the ambit of the Act. I was told ...
I claimed for a cell phone a few weeks ago with Finrite which admistrates cellphone claims for altech, i asked the consultant that assisted me at Finirite if there are any charges involved whem claiming she said no, when collecting the phone i aslo asked if there are any charges involved when ...
Since the first week of my contract I have had endless issues with the service at altech autopage. My blackberry broke within the first ten days and had to go for repairs. i was given different advice from every person i spoke to from the call centre and at the springfield branch. this eventually ...
S4 sent in on 7 September Bridge Port elizabeth with cracked screena and camera faulty recieved 6 weeks later. Screen repaired, camera fixed, but with a service problem which i never originally had. Had to return phone to try and replace to date still no phone. I have followed up on numerous ...
I applied for a laptop contract with Altech Autopage at the beginning of September 2013. I was initially very excited about the fabulous service I received, the consultant was friendly and took down all of my details telephonically. I awaited for delivery of the product and after a month I am still ...
I took out a contract early June, it was on promotion so there was no 'once-off charge'. I then received a bill in July where i was charged the once-off fee of R100 (excl vat). I then queried this via the call center & was told to go the branch i had signed the contract. I went in on 31.07.2013 ...