Good Day I was retrenched in July this year. It was the most heartbreaking moment of my life as i am a single parent. Taking care of my 9 year old daughter by myself. I had a loan with africa bank. they had a retrenchment plan on my loan. i applied for the retrenchment plan and they told me that ...
I sent an email changing my banking details on the 11th of November, another on the 13th and 19th of November. I called the call centre on the 20th, spoke to 2 people who were of no use. The last guy I spoke to put me through to someone else and I held on until I no longer could. I then went on the ...
I AM CURRENTLY EXPERIENCING PATHETIC SERVICES FROM THE CALL CENTRE STAFF FROM AFRICAN BANK. I AM A FINANCIAL ADVISOR BY PROFESSION AND HAVE CHANGED JOBS AND HAD GONE THROUGH A DIFFICULT TIME REGARDING MY FINANCES AND HENCE COULD NOT AFFORD TO PAY MY PREMIUMS. I HAVE THUS JOINED ANOTHER INSURER AND ...
African bank customer care is pretty much useless. I got a sms in June with a balance on my loan it was R23000 and got a balance today it amounts to R23455 5 months later. Instead of my amount to decrease it increases I would like to no why. Because this account is paid religiously every month.By ...
WHAT SHOCKING PEOPLE DO THEY HAVE WORKING FOR THEM? THEY SCREAM AT THEIR CUSTOMERS AND DON'T GIVE THEM A CHANCE TO SPEAK. AFTER I ASKED TO SPEAK TO A MANAGER SHE GAVE ME THE WRONG NUMBER AND NAME. AFRICAN BANK SHOULD CHANGE THEIR NAME TO BUILDING WITH THE DUMBEST EMPLOYEES ...
Eceived a call this morning from Emma at Africa Bank (086 033 3004) I am looking for consolidaton loan, she asked me a whole lot of questions and then told me i had two options available to me of which i chose 1 - she told me to take my bank statements, payslip, proof of residence, iD to any Africa ...