For two days I have been trying to get hold of anyone to assist me. Today only I was on hold for 76 minutes! I lodged a claim with Absa Home Owners Insurance about a burst pipe in the bathroom. Quick response, plumber came out, detected the leak under the bath. His recommendation: old house, old ...
I had an accident on the 11/06/13. I paid my excess of R500 and was told that as soon as ABSA insurance recovers the money, I will be refunded. On 30/09/13, I called the recovery department. I was told that they only had the case no and no other details of the other person. Now what is the reason ...
Normally going to a branch of any bank becomes a mission and most people with rather blow torch their hands off but my experience was superb. Jay was welcoming and helped me with every question I had. He went out of his way to explain uncertainty and made it his business to understand me as a ...
After 4 phone calls to the ABSA Rewards center (since the 10 October) I finally got a call today to tell me that I am a delinquent. So ABSA will continue to take my debit orders but I will never again get any rewards - however when I asked for them to put that in writing I was told that they needed ...
I WAS DOUBLE DEBITED ON MY ACCOUNT, I WENT TO ABSA THE GLEN WHERE I WAS TOLD THAT THE MONEY WILL BE TRANSFERRED INTO MY ACCOUNT BY END OF BUSINESS YESTERDAY THE 28TH OCTOBER 2013. I AM WRITING THIS COMPLAINT THE MONEY IS STILL NOT IN MY ACCOUNT. THIS IS VERY BAD SERVICE AND I AM VERY DISGUSTED THAT ...
I required my account to be closed as I am unable to go into the Branch to pick up the card. I requested for this account to be closed. I received a mail stating the balance on my account and responded on 23/10/13 for the a/c to be closed. To date I have not received a response from Absa until a ...