Received an email from 8ta on 11 April, 2013 stating they had sent mail to the Call Center to assist with the billing problem - to-date I have heard NOTHING more and my banking account has still not been rectified. This seems to be the norm with this company, sell you something & that's it. I ...
I called into the 8ta call center after 3 months of having trouble with my billing. I was promised a 72hrs turnaround time and to no surprise this didn't happen. The call came in over a week later after 6pm during my private time. Nthabiseng Phasha proceeded to attempt to convince me that she was ...
I have an internet connection at home with 8ta My debit order did bounce on 2 April but i was not notified, on 15 April 8ta took off a double debit without notifying me, then on 19 April i get an sms stating that my account is unpaid and my line will be cancelled if not settled within 24hours, my ...
3 Months ago we booked a device (Blackberry 9900) in for repairs with the fault being that the handset does not switch on or charge. We made payment of an amount of R751 for repairs. The device was returned this month and after 3 days of use the same fault occurred. On following up we were advised ...
I have a contract with them or 2 years now, after they upgraded my contract I could not see who was phoning me, it just showed Call on the phone. I first contacted the call centre and the lady assured me that it was rectified but it will cost me R8.50 extra a month because of the changes made.( I ...
I purchased a 2-1 Gig data from 8ta on the 23th of April 2013 and the following day (24th) when i tried to use my iPad i was got a message that im out of bundle, i called 8ta and i was told that i was surfing out of bundle/data. They told me that their system doesnt have records of me purchasing ...