I called in to change my debit order banking details and was delighted by the service received from Pogiso. He was not only friendly but efficient as well, what a great experience indeed. He should be considered as an asset to the company. Thank-you for making my day :-) ...
I am currently overseas and have tired on NUMEROUS occasions since January to cancel my life policy. Of course I'm still being debited each month even after a number of written requests to cancel my policy. What poor customer service. ...
I phoned in cansellling my policy 8fed up with 1 life direct*, Lester became a friend i needed, advised me not to cansel my policy and ended up icreasing my benefits. Thank you :) ...
I called to update my policy and was delighted with the agent that was on the other end of the phone. Mr Johannes J. Phakale of 1 life direct, was polite, took his time to listen to me and spoke to me in aa very professional yet friendly manner. I am very pleased with the service I've received. ...
Got an SMS asking to reply with a YES or ignore if i want a 1LifeDirect cover... I replied and that day Roxanne Saffier contacted me and went through explaining the policy and making quotations to directing to and explaining all with regard to HIV testing, policy document, premiums and claims, she ...