Hi Efficient!!! thats all I can say about this gentleman, Elvis Baloyi. He gave me detailed information and explained procedures and the service level agreement time. I called in to updated my policy and he was friendly and very professional. Even though I only have 5min to spare and the call took ...
I called the customer service department to ask about my mothers policy and Elvis said he will get back to me in 5 mins and as till this stage he hasnt called back in. ...
Like seriously now, 1life is fooling us. They are now failing to pay us as promised wen u take out the cover with them. On the contract they had with mom they say everything wl b processed within 48hrs once they received the call from a family member. My mom passed on the 27.11.12 and we notified ...
Changing banking details and getting information on the product on offe ...
Hi, Just days before Christmas 2013 we as family lost an uncle. What made things worse was that he had no funeral cover. This bitter experience prompted me to look for a policy that would cover everyone in my family uncles and aunts included. a simple call to 1 life sorted all that for me. I would ...
I needed to amend a few details on my policy. Elvis was very helpful and efficient. ...