In this day and age, its hard to get any customer service let alone great customer service. This lady explained the products and went out of her way to help me . great attitude, we need more people like he ...
Booked in on 23rd Dec with advice that part required would be in after 3 Jan and car shortly after be ready. It's a Tiguan under warranty. To date no response to messages left - one communication when they exchanged the "courtesy" car. So my car has been with VW Umhlanga for 6 weeks! And ...
Less than 7 months ago, CMH Umhlanga sold me a used VW Polo which they promised me had been in a good service condition but proved me wrong by breaking down 3 months later. Before the due service plan, the same car started making brake sounds, had engine default's having travelled less than 5000 km ...
Good day, I would like to lay a complaint with Nandos Umhlanga, we made a order for delivery at 11:30 for our company that had a lunch break at 12:30. we made the order only to wait till 1:35 for our food. we call numerous times and was told driver on the way, or it is coming now, or my best is ...
I thought Cell C's problem were limited to it's call centre but it appears that the problem is rife throughout the company. I thought that perhaps by going to the Cell C regional office in Umhlanga I might get some help but the people I relied on to assist me are now conveniently in a ...
The car started giving us problems the day after it had been in for service at VW in Umhlanga. They took it back in for assessment at Midbay in Richard's Bay branch as it was closer and found it was caused by an oil drain plug not being properly replaced. When we called back the following day we ...