Legacy Hotels & Resorts
Turned a Family Holiday into a nightmare
I booked my family of four, wife 2 children, at The Portswood Hotel in Cape Town in two rooms (315 317) for a brief family vacation to Cape Town from 28 Dec to 2 Jan. After receiving the keys to the rooms on 28-12-13, I could not open the doors to either of the rooms with the key cards issued. ...