What a pleasure it was to receive such service - respectful, all information given in detail, follow up as promised. Thank you Zelda, for your assistance, it is much appreciated. ...
Mercia assist me with updating my policy in an efficient and professional way and with a great attitude. ...
I have been trying to contact your number 10210 to report that one of your poles fell over, since Friday. Your call centre does not answer calls and cuts me of after I have been holding for a long time. On Friday I reported it on your website, but there is no place to specify the problem, other ...
This month, I have been receiving calls from a Private Number from Vodacom, an automated message that tells me I owe them for the last months instalment and my account is in arrears. Essentially I have no problem with this, however they debited my account the week before. There was sufficient funds ...
Absolutely disgusting service. Booked a cruise, was emailed that confirmation would be sent to me in 7 days. It is now 2 months later. I have called on various occasions with the number always being busy. Today I called twice, being on hold for a total of 22 minutes, both times the call was ...
I would like to commend on such good service. She is patient, takes time to listen and extremely helpful. Thank you Eunice. ...