I went to sandton for the galaxy s4 launch. I wanted to upgrade my contract to the smartplan 100. It took the store over 4 hours to process this as the case got lost in the system. We had about 3 different consultants helping us. We were told we need to supply a payslip id and proof of residence ...
I am a Private Banking client of Standard bank and I am very dissapointed with their service. I have made several queries and have had to follow up over and over again before recieving any kind of a response. I had a query related to my credit card and called my Private banker after sending an ...
Pharmacist filled prescription with less than one quarter pills needed for a cancer patient. When called about it, he said that more pills would be sent that day, no apology made. No pills came for several more days. Four more calls were made. When pills were sent, again, it was less than a third ...
I'd suggest Vodacom not hire ex-bouncers at their customer care centres. Accompanied my girlfriend to sort out some issue with her sim card at the Vodacom customer 'care' centre on Nelson Mandela Square. The bouncer-type guy there was too juiced up to hear us out and rudely sent us off to another ...
On the 16th April 2013 I requested a Cell c representative to call me regarding pathetic network in my area. They called me telling me what i should do. I had already told them that whatever they requested me to do, does not work. They then stated that they would hand over my query to the network ...
After a firmware update taking 16 hours, and not being resolved, I booked my Nokia Lumia 920 phone in to the Sandton Vodacom Repairs Centre, and was told that the phone would be ready in 7 days. After calling them today (7 days later), I learnt that the phone went to the advanced repairs centre, ...