On 21 November 2013, I placed an order via Red Square Online. A few days later (27/11), while checking my Credit Card Statement, I found that I had been billed twice for my items. I immediately emailed them to report the issue and attached a copy of my statement as proof. Following on that, I ...
I ordered online from RED SQUARE almost a month ago, and I haven't received my order yet! THERE IS ABSOLUTELY NO DELIVER IN 2-5 DAYS AS THEY STATE ON THEIR WEBSITE! PATHETIC!!! I am so irritated, they phoned me last week and said it would be definitely here by Monday, it's almost Friday! I phoned ...
An online order was placed and paid for on the 26th October 2013. To date the order has not been recieved. When I try to check the status online, it just says "processing". Today is day 4 and I still have no update. I have contacted the contact centre and was advised that the products ...
For a site that has to cater needs for all Red Square customers, you guys are really pathethic when it comes to keeping items in stock. About half of the items you advertise online, are all out of stock. What is the point of advertising this? Secondly, you advertise a free gift of when you spend ...
Sunday evening I tried to purchase items on the red square site. I gave up after an hour. I tried on my PC and my phone. When I press Place order, it times it. I get the following message. The payment gateway is currently unavailable. Please try later. This morning I call 0860 777 289 and explain ...
I registered to purchase items online on [URL Removed] I updated all my details and tried to link my Thank U card to the system. Nothing happened so I called the helpdesk number on the website on 0860777289 and got transferred around to 3 other people all whilst waiting on hold for more than 10 ...