I phoned to cancel my data contract over a month ago. I was not receiving good signal and the line was being dropped all the time. My debit order is still going through and the cancellation has not been confirmed yet. Non-one contacts me to tell me what is going on either. ...
I wrote a complaint about ADT on Hello Peter on 5/3/13 with the above title. This is a follow up posting. In a response to my initial posting - I was very promptly called by ADT the very next day - 6/3/13. The person - Julie discussed my Hello Peter article and my hassles re trying to communicate ...
Just a point of concern - and a way that you can improve service delivery, customer satisfaction. I had an account with you, with monthly instalments on the last working day of the month, usually around the 28th. In February I request the details of the account and when the account will be settled ...
Renewed contract, was meant to get 3 months free (AS ADVERTISED), was meant to get charged for top up 99 (NOT TOP UP 135), only meant to have change of account from May, Not meant to be charged for BIS? Have been into a vodacom shop, they cant help apparently. Had to call vodacom accounts, did so ...
I have been charged for more than I have spent, their charges continue to baffle me. When I call the call centre, their agents are extremely useless, no help what so ever. Today I realise that I will NOT bank with fnb in the future. ...