I have always considered MTN's service to be average in comparison with any other service provider in South Africa, nothing more, nothing less. That is, until I was due for an upgrade. This whole morning has been a continuous struggle in getting answers or options out of MTN. I looked through the ...
I am trying to get hold of somebody to talk to and the phone just keeps on ringing, when someone answers the phone and i started to talk the person just say "wait i will put you through to the right department". I checked on the internet and there is no e-mail adress to send and mail to ...
I have a account issue with them. For opening a double subscription. Ever double I got (Issue 1 to 6, and binder) I returned via post. I was contected last week by there customer care telling me that they received issue 1 to 6 and will refund me that amount. Where I do have proof of this due that I ...
Despite the fact that Berco delivered the previous package I ordered from Kalahari a day late, I ordered another one. This time they have exceeded my wildest expectations of under-performance. I placed my order on Tuesday, 12 Mar. According to Berco's website it was dispatched from CT at 14:12, and ...
I was retrenched in November and continued paying my credit card for December and January. Having not found a new job, in February I applied for credit protection as per the contract on my credit card and loan. I was informed that all was in order, and my claim was processed and the payments would ...
Wow! After another week I still do not see a credit in my account for BIS that I have not had since January. Is it that difficult for Vodacom to process a simple credit on my account. Seriously it is not rocket sceince, they must have the worst customer service record in South Africa. While I wait ...