I'D LIKE TO THANK RISKE FROM SKYNETT (Johannesburg Airport Branch) FOR HER EXCELLENT SERVICE REGARDING A PACKAGE I ORDERED FROM THE UNITED KINGDOM THAT I DESPERATELY NEEDED ON TIME AS I WAS LEAVING FOR CAPE TOWN. SHE ENSURED ME THAT THE PACKAGE WILL ARRIVE ON TIME AND EVEN OFFERED TO MEET ME AFTER ...
I was scheduled to take a 0610 flight to PE on the 27th of August, I arrived at the check in counter at 0534. The lady helping me said they have closed the boarding gate. I told her that I was in the same flight last week and we had to wait for almost 15 minutes inside the bus waiting for a ...
Air ticket time was changed from 1700 to 1250 by the travel agent. All confirmed and checked in with a boarding pass for 1250 flight. Passenger was then denied boarding and told that he had been offloaded. BA staff member Grace Khan was rude and unhelpful. And allowed other passengers to board ...
3 passengers on Kulula MN127 a Sunday afternoon flight between Johannesburg and Cape Town. Official Kulula policy 20kgs bagage per person. ie a total entitlement of 60kg's for the 3 passengers. Booked in 1 bag for all 3 passengers weighing 23kg's. Check in staff and manager on duty confirmed that I ...
We hired numerous cars between January and March and kept complaining that we were being charged for unnecessary and extra charges that we did not request .. the end came when they had not filled the tank and charged us for the previous renter's fuel AND distance travelled PLUS a premium because it ...
And nobody cares, or notices! During my last few times there, I got approached by at least on of those people (a friend of mine told me that it had happened to her too, she turned around to her friend and that guy's hands were already in her bags!)! The police sees nothing (too busy eating, ...