Protea Hotels
I CALL THIS
PAID FOR DELUXE ROOM AND WAS TOLD THAT THE ROOM WASNT READY. THEY REDIRECTED ME TO A ROOM WHICH THEY CLAIMED WAS A "BETTER" ROOM. ON TOURING THE HOTEL ON CHECKOUT I REALISED THAT I HAD BEEN STAYING IN A STANDARD ROOM. I APPROACHED MANAGEMENT, WHO ADMITTED THAT I HAD IN FACT BEEN IN A ...