Good day Milly was professional, efficient, good communicator and informed me of products that would enhance my insurance cover. This was all underpinned by a pleasant and supportive attitude. Keep it up and thanks to Milly for her efficiency and Dial direct for their service. Imraan Allie ...
I was appalled at the service from this company. The person I was dealing with - Charlotte Kilian - sent me one single email and then left it to the company who was subtracted to do the shipment that was coming in from Europe to KZN, via Cape Town, to deal with the rest. She did not even check the ...
On 5 July I had /- R495 prepaid airtime. I went overseas but I made no calls and answered not a single call. I sent a few sms's but nothing more than that. On 24 July on my return, the airtime had vanished! Yesterday I called Vodacom on 'customer care' 082111 and spoke to a lady who clearly did not ...
After repairing a prop shaft, the gearbox, drive shaft and front air suspension also need replacing. Innovation day these are all part of the same claim and will pay out once for the whole lot even though they are unrelated. I tell them there is no way you when reconditioning a gearbox can you tell ...
I have been a member of GEMS for 4 years. I must admit that while my application to GEMS in 2009 was handled very quickly and efficiently, their (lack of) response to my recent request for cancellation leaves a lot to be desired!! A cancellation request was emailed to GEMS enquiries on the 17th ...