The following is a copy of a mail sent to Peter Mashangoane after going via the callcentre. A visit to their branch in Clearwater mall was a wasted time on Sunday as the attitude is come back, the callcentre is closed now. No effort to assist Hi Peter I do apologise for contacting you directly but ...
Poor service and unfufilled promises from mobimoola to render the service Their staff keep saying they will contact me back or send me my mobimoola account details and pin, of which still to date (3/09/2013) I still have not received. Mobi Mola has failed me time and time again in the last 2 months ...
Hi! I've noticed recently that my internet on my 3g dongle was higher than normal, so i contacted Vodacom Call centre to ask what the problem is and was advised i had a subscription on my account by CellSpice. I have never heard of them and asked how does that happen without my knowledge? they just ...
I lost my simcard and I phoned MTN call center to do a simswap but could not remember all questions they asked me therefore I was requested to write an affidavit and explain what happened to my simcard which i did and emailed it to Ndumiso on 28/08, Ndumiso responded telling me i was suppose to ...
I had a discrepancy on my debit order wich left me a bit worried considering life in SA these days. I phoned the call centre to querry the status of my policy and cover. I spoke to a lady by the name of Nomvuso, she addressed my concern with ease and assured me that everything is the way it should ...
I called Cell C because I wanted a new cellphone contract. I spoke to a gentleman, Kabelo Maponya, and he 'sold' me a contract. I work outside of SA and asked him if he will be able to ship me the new handset as well as the contract within 4 days because I was leaving SA and would like to settle ...