AfricaComplaints.com » Call Centres - Reviews, Complaints, News

City: Call Centres
Found 36 reviews / complaints

Standard Bank
Harassment

I am not a customer of Standard Bank but for some reason I am being called daily by them looking for another person. I receive SMS etc. telling me that after numerous attempts they cannot get hold of "me". The more I tell them they have the wrong person the more they phone me. I have ...

Nedbank
Let me also talk

Nedbank has the roodest people they do not listen and sertanly cant read or do maths. If you give me a chance to talk you would understand. I hope that you lose all your bussines and that I pay a of money for a personal banker that I cant get hold of for 2 weeks now. I was at FNB and paid just R90 ...

Sanral
Inability to solve account queries

I received a SMS notification of an amount owed from the VPC section on the 3rd of January 2014. I have been following up since as I am a pre-paid customer with a credit amount in my account since April 2012: (i.) I called the call centres 5 times - every time I got another SMS and in between; ...

Vodacom
No one to talk to

I wanted to do an upgrade, called call center for advice on plans. Advised to do on-line upgrade to avoid upgrade costs. Did the upgrade on-line, received phone (not within 24 hours). Struggled to get contacts transferred from old I-phone to the new Samsung. Phoned for SIM swop, as new phone ...

Vodacom
Call Centres incabable

I've been trying to enquirer about n fault on my account on Nov where I got charged twice. Call was logged on the 14 of November. Till now everybody I spoke to seems to send me to call other numbers (Upgrade-, Aftersale-, accounts-, customer care departments) but no one wants to assist. This is 3 ...