A parcel was dropped in a Pudo Locker, which is a part of The Courier Guy. The locker was faulty, and I was unable to collect it. My parcel was left in the locker for a week and is now floating around, still not delivered. I have been in contact with support, and no one seems to be doing anything ...
The client received messages from a family member working at the Paarden Eiland branch, which included abusive language and looked down on the customer. This is a serious offense to share personal contact details under the POPI Act and may lead to legal action. ...
I think it's just sad that they didn't bother to contact me about my one parcel that was sent to the warehouse and was just forgotten about when the parcel was urgently needed. ...
I bought something from a person on Facebook Marketplace in October of 2022. She sent it to a Pudo locker... it never got to me. This resulted in months of back and forth... countless emails and phone calls from me to try and resolve this issue. Each time I was promised an investigation and ...
My package k6TPDB. This has been badly damaged in February. I made several calls and sent emails. Person by the name of Nicole responded. She said she will investigate and come back to me. It's over 2 months now and no response. ...
They pickup at wrong address, parcel at my address was for other courier. ...