My cell bill was high for several months so I requested itemised billing - only to realise that I was being charged for every byte of data used despite paying for a data bundle, . I went to the branch at Fourways Mall on the 19/11/2014 and found that my data bundle was not "activated". ...
I'm disgusted with Vodacom's service cannot believe it. I had logged a query with you guys last year already and Paul called me once could not get me left a voicemail message and sent me an e-mail to contact him back which i did several times and he never came back to me or even answered one of my ...
I've signed for a new contract with Vodacom on the 1st of February. The process of signing up was fairly easy, but it took 2 days to activate the contract so I could make calls, the excuse being is that the system to do so was down on the 1st of Feb. Whilst the new phone looks great, unfortunately ...
I did upgrade in September 2013.Package was for R200 airtime and R200 data bundles. October I only got R100 airtime and no data but I'm being billed for this. Furthermore I was not informed that the contract amount will be more than advertised in the mtn book. I queried this on 2Nov. Were told ...
Hilgard really impressed me with the way he handled my queries. I started off with a Woolworths insurance query and then went into a Clicks Insurance claim, where he assisted me with the processing and refunding of an additional invoice for work done prior to the the Car accident assessment. The ...
After many years of being a policyholder, I was due a large no-claim cashback amount at the end of October 2013. It's now February 2014 and despite many queries and complaints from my side and excuses and broken promises from their side, I still haven't received it. At first they tried to claim it ...