Head office phoned me the next day from the complaint was lodge on Hello Peter they said they cannot do anything because its a Ford Focus not a Nissan brand car... But the are still the dealer! The lady told me I must phone Ford head office??? Now its 2 years we paid the car but nothing has been ...
The rear window on my car was smashed by on Sunday. I called PG Glass (Chris) on Monday, he had the replacement window delivered and did the replacement on Tuesday. On Wednesday morning the rear door catch stopped working. I called Chris, took the car in and he and his technician disassembled the ...
CCD Couriers is suppose to deliver a cheque card to my door. In the past few days (since Friday) they have been phoning 9 or 10 times. Every single time for same thing. I am also working with clients and its really irritating. To give them the address, ID number over and over. Sorry 10 times is ...
I just Bought a new car at Mc Carthy Toyota Midrand and from day 1 of walking in the dealership the sales person was very professional about everything with even beating my quote from another dealer, she has always been above the standard and I think that is how customer service should be like the ...
Got to the branch was told that they will trade my car for used merc car and I will not paying a cent. All the xtra's on a new car were not disclosed, this is against NCA requirement. Called compliance officer who made a statement that some extra cannot be disclosed. The retail price of the car is ...
I bought a Foton thunda 2.2 petrol double cab in 2010. Firstly the load bay was badly scratched from advertising that the dealership had put there for display. When I complained about this the sales person made some calls and managed to organize that the loadbay was rubberized for me at the ...