I bought a voucher from groupon for a half day spa treatment for 2 at SaraSpa, on 12 October 2012. When I called to arrange a booking SaraSpa they informed me that they were fully booked until the following year (2013). I then arranged to have the booking on 10 January 2013 at 9am, 4 days before ...
Don't trust groupon to deliver Christmas gifts as promised. I ordered two items on groupon advertised as ideal Christmas gifts beginning of January. The Android tablet were delivered in January and I'm still waiting for the IPig!! When you phone customer service they simply pass the bug and will ...
Groupon SA service is absolutely appalling! It is disappointing to go this route, as I have regularly bought from Groupon & have experienced timeous service. Not this time though! On the 18th of November 2012 I purchased goods to the value of over R600, as Christmas gifts & to date, I am ...
It has been 4 weeks since I deposited my money into Groupon's account, 2 weeks since I found out (through my own investigation) that the deal was cancelled, and 2 weeks since my original complaint was submitted. Your call centre said that they update me on the status of my refund last week yet ...
Following on the history of my complaint, I still have not received my refund after the wrong product was collected a week ago. Ongoing bad service seems to be the norm at Groupon unfortunately. ...
Good Day, I have sent two email complaints (reference #655097 and #646047). I have not recieved a response in over 2 weeks. This is terrible customer service. I have previously had a bad experiance with groupon and to see no improvements is quite alarming! Sean ...