I have had the worst experience at Planet Fitness in Moreleta Park. First of all I know the gym opens at 5am, but how come for 2 months when I went to the gym it was open at 4am. Now it opens at 5am. You please about 30 clients by opening at 4am and you lose clients because you don't open at 4am like EVERY other Planet Fitness. So please explain how come all the other gyms opens at 4am and Moreleta Branch opens at 5am when there is a high demand for opening at 4am.
Then another thing, after waiting for an hour for the gym to open at 5am, when you walk in and all the free weights are lying around, place is not cleaned at all, dirt all over the floor, and when you speak to the manager, you can see he has no interest in what the client has to say. - 20 of us were early again at the gym today and waiting, when we all started to chat about the problems the gym has. Please explain the matter of why you have such a "" manager, with no interest in the clients needs to even bother talking about it or to come back to the client or why "head office" has not come back to him or clients? Then lastly, why does every other Planet Fitness open at 4am and Moreleta opens at 5am???