Ikram Badooram, manager of Sun Glass Hut in Ballito, put the phone down in my ear this morning. I was enquiring regarding a warranty exchange that has been dragging since March 2013 - he gives false information and passes the bucket. He might have felt embarrassed because he did not have answers ...
On the 25th of May I purchased Sunglasses from Sunglass Hut in Edgars at Canal Walk as I thought I lost mine (which were subsequently also bought from Sunglass Hut). I did however find them and took the glasses back today for a refund as there is no use in having 2 pairs of the same. To my surprise ...
I purchased branded sunglasses at the Sunglass Hut outlet at Edgars on the Mothers Day promo. (Original price R2150). They were defective: the arm clicked against the glass threatening to crack the glasses. I tried to exchange them but those in stock had the same problem. I reported this within the ...
3 weeks have passed and I returned sunglasses to the CAvendish branch for a refund to the value of R4250.00 - Jerome gave an empty promise - told me he would refund me - gave some about needing a credit card slip which he did not need as he printed a report with the details of payment on it and I ...
I bought sunglasses from Sunglass Hut, and returned them the following day for a full refund. They were pleasant and co-operative and there were no hassles! HOWEVER it is now 5 months later and I am still waiting for the refund to be credited to my Edgars account. This is after numerous visits to ...
I returned my broken sunglasses on 8th March and realized Sunglasses Hut never did the refund. After 8 calls to Amanda, 4 voicemail messages to her 3 calls and 1 voicemail to Paul the Financial manager, 1 call to the CEO PA, drove from 1 edgars to another, finally the refund was processed after 14 ...