I had a faulty parrot minikit plus, phoned the supplier spoke to Nicolene Lizemore, she told I I have time I must pass by their offices they will have look at a my faulty unit. Last friday I went there, she just gave me a new unit, with No hustle. So Big up to Smac crew and Nicolene ...
I sent an enquiry after hours as I could not get my new Samsung S4 to pair to the Parrot MKi9200. Within 20 minutes Jeandre replied confirming that it is compatible and I probably need a software upgrade. She then offered to send one of their tech guys to me to do the upgrade. as I have 2 cars with ...
I ordered an item from SMAC online, what a pleasure to have such fantastic service. They called me to let me know that the item was not in stock! Unheard of these days. I then had to unfortunately cancel the order and they were so helpful and understanding and processed the refund quickly and ...
Placed an online order and Shelley called pretty much instantly to let me know that they were out of stock but getting that day and that my order should not experience delays. Just all round excellent service. ...