My vehicle was dropped off on 30 January in the morning for hail damage repairs through SANTAM Insurance. There was absolutely nothing wrong with my vehicle. Today we get a phone call to say that the vehicle needs to be collected and repaired before they can complete the job. We are informed that ...
I took my car back to Renew-it because my alarm indicator was not working after the car was repaired for accident damage. Upon inspection of my car, when showing them that the hazards don't flash upon locking the car, I noticed that the paint on my back bumper was scraped off in a few places. Since ...
My car was hit by taxi at the back while in traffic convoy.my car was stationery as traffic was moving slow. the only part damaged was the back light and bumper. also the corner front bumper because i hit the car in front of me.submitted car to them on the 3rd December 2012, even up to today i ...
They didn't take care of my car, they do repairs on the car without covering the interiors (dashboard, seats and car floors) and they didn't replace things as they are in the car, everything is falling apart. They take ages to pick up their phones and NO feedback when raising concerns. This is very ...
I am very disappointing by the lack of service by you not answering any phones, or getting back to me regarding my repairs. My vehicle has been standing with you for 2 weeks now. As such I have tasked my insurance company to move my vehicle. I need information about what is required so that my car ...
Thank you to the team at Renew-it Randburg for salvaging what would be a disastrous experience with my insurer. Salute to Rodney for your telling leadership and the timely intervention. Its seldom that senior management actively get involved in customer service issues and deal directly with the ...