I bought a DSLR from ORMS and something went wrong with the battery. I wrote an email stating my problem and Shawn was very helpful in exchanging the battery. The battery was couriered from Cape Town to Pretoria within 24hrs. Thank you for a great service as well as great prices on your gear! ...
Bad communication and late delivery of goods purchased. Firstly emailed them and requested pricing on a Nikon D3200 with the 2x VR lens kit. No response so bought my camera from another supplier who was very accommodating in making a sale. I then purchased lens filters and a bag and tripod from ...
I went into ORMS this morning to purchase my first camera and I was really impressed with the great attitude the staff has toward their customers. Its great to see, especially today when good customer service does not seem all that important to many people. Keep up the good work guys!! ...
Buying photographic goods via Orms's website is an incredibly easy and well-organized process. Instructions are given at every step of the way so there is no confusion, you are only required to pay after goods have been confirmed in stock, and even with selecting the ordinary courier delivery ...
On holiday my parent's camera fell and broke. I contacted ORMS Direct to try and get a replacement. Shawn responded very fast to a stock check and although the particular camera was not in stock, he made an alternative recommendation along with the stock confirmation (most other places just respond ...
I really want to compliment Andre for really going the extra mile in assisting me with the purchasing process of my camera. Because they are located in Cape town and myself in Gauteng there was a lot of extra logistics that had to be taken care of which was done so by Andre perfectly. And even ...