I visited the mugg and bean on easter monday and ordered 2 coffees with a croisant> we waited quite long for our items considering that we had only ordered coffees however it was also noted that the when the waitress brought the croissants that it was looking very unpleasant> [i have photos ...
Today a group of us from work bought choc chip muffins, 2 out of the 4 were edible, the other 2 not so much. 1 had a nice large chunk of Eggshell in it! The other towards the middle apparently just didn't taste right. I understand small mistakes happen, but the Eggshell just wasn't a small piece. ...
Three visits to three Mugg and Bean branches in the Vaal triangle owned by the same person, dealing with the same manager. I was supplied poorly presented food on each occassion and since compaining on their website have been offered a voucher, offered empty promises but nothing has been done to ...
I went into Mugg and bean yesterday and this morning @6.20am. i was welcomed both times with awesome smiles and attitudes even though the restaurant was not fully open yet, but this morning Tracey was just totally amazing and went out of her way to assist my daughter and i with two muffins and a ...
Usually I phone Mugg and Bean and place my order and i tell them i will come pick my coffee up in 5-10 minutes. usually this works, i go there get my coffee, pay and leave, but on Wednesday when i got there a bus has stopped there and only two waiters on the floor. after 5 minutes of waiting to be ...
I had ordered a take away latte. Upon arrival, the waitress spilt the coffee over me, the table and my cell phone! she immediately grabbed the serviette to wipe off the table. I had to pull it out of her hand as my first concern was to wipe off my phone to prevent any damage. Instead of supplying ...