I want to comment on the outstanding customer service I got from Mammuso Ndabezitha when I called in MiWay to update my policy. The lady was so friendly, engaging and happy to assist me to get it Mi way by listening to me and taking into account my needs. I could actually imagine the smile she had ...
On the 11/10/2013 I was shocked to receive an sms saying " an enquiry was made on my transunion profile" To my horror I noticed Miway Tia Master user did an enquiry on my profile. For what reason I don't know because I have not made an insurance application. Whoever made the enquiry ...
I called in to update and check if my account could be reviewed. Call answered by a very helpful lady by the name of Flory who tried her level best to assist me but my query was a bit high for her department and she escalated the call to a very very very helpful gentleman by the name of Lemmy who ...
She assisted me with changed of address and reaccessed my policy. My premium also decreased which I am very pleased with. ...
Responded to my request for a border letter pwithin seconds, was very polite and cheerful and send me the letter immediately. She also checked promptly to make sure that I got the letter. Amazing efficiency.!!! ...