I called into their office and requested that my rewards card with them to be cancelled in November. At the time of taking out this card I lady that I spoke to was so full of promises but not once have I been able to use this card in Port Elizabeth. on the 10th December a payment was deducted off ...
Yesterday was really a terrible day but thanks to Astral/Emerald i was really pleased to have this policy with them, I was stuck on phoenix highway at 11pm, being a female all alone it was scary. One call to the Emerald and in 15mins i was assisted, this is the type of assistance one will ...
Good day, i have been requesting the Astral Group to cancel my subscription since last year, i received a call on Friday 24.01.2014 ans once again asked them to cancel my membership. and now i see the debited an amount of R99 of which i did NOT agree to!!! they can pull all their recording and ...
I would like to thank Amanda for the excellent services and quick repsonse for the assistance i required, i was stuck on a busy freeway and needed road side assistance.i called the customer care department to have someone come through and assist, but my airtime ran out. this young lady got the ...
I was recommended to the Astral Group by a friend who purchased vouchers for R250, i was shocked and couldn't believe the deal. A holiday voucher for just R250 and you can go on holiday and you get free accommodation, i was skeptical but believed that my friend wont put me in a. I purchased the ...
I called in to the Astral Group this morning regarding a voucher i purchased with them in 2012, i needed further details due to old age i forgot how it works. this young lady assisted me exceptionally well, she was very patient and friendly and had a a very warm welcome to clients. i would like to ...