Party of 8 people booked return trips from Jhb to Durban & back. The 23h00 bus on 30th was delayed for 1 hr due to a booking dispute. No explanation to passengers while the police, Greyhound officials & perpetrators were arguing outside the bus. We departed at 24h00 not 23h00. Bus in good ...
I supplied an email address to Greyhound, and only to Greyhound. I know this because I used an address like [email protected]. On 31 January 2014, spam started to arrive at this address. Disgusting! The spam was sent by "LEFRA PRODUCTIONS ". ...
Bus service 27/0/14 from Dbn - Jhb - Pta, departing 11:00 and scheduled to arrive at 20:10 in Pta. Bus departed at 11:25 instead of 11:00. My real destination was Polokwane. Bus left Durban, when we arrived in Pietermaritzburg we were told that the bus had to be fixed. The bus was parked outside ...
Lacks courtsey in addressing customers and doesn't mind telling customers not to be "lastag". She also played a dvd with volume so high, not caring that a lot of comuters may be tired and wish to sleep. I find it very rude and disrespectful, she just doesn't care. ...
Hello, I've been trying for several months to get a response from Greyhound regarding my loyalty points. I registered with my id number, followed the process explained to me. And when I asked what my point status is I keep getting told that the right department will get back to me. It is poor ...
Hi, so I went on your website to make a booking 5 times on different dates. The page was either unavailable or the customer service useless. So I proceeded to 'contact us', which showed charges of R2, 85/min... why so much??? I think its pretty logical that when making an inquiry or complaint it ...