I was very up set this evening when I realised telkom Mobile tried to debit my account twice without me knowing about it, after I ended my cellphone contract in March already. I am now sitting with 2 amounts of unpaid fees on my bank statements. I want this sorted out as soon as possible. ...
Telkom Moblie took the the Telecommunications market by storm by offering customers a whopping 95c call rate per minute, whats even more exciting is that when you recharge to get 100% free airtime... Wow no other cell phone network could compare to that right!!! WRONG!!! I ported my CellC number to ...
In one transaction: I ugraded one contract and took out a new contract, (for which I ported a number to TelkomMobile) The new contract is now 2 contracts: one correct one and the second incorrect, both numbers have the same IMEI number, proving we only have one device. I Logged case 6382217 on 4Jul ...
My 8ta contract expired on 2nd June 2013 and in April I called the call centre to request that it be terminated at the end. I was told to call in May. I did that on the 6th May and was told to email reason for cancellation and copy of my ID. on the 1st June a premium was deducted and i thought it ...
I reported an accident 30 days ago to the 8ta call centre, that my account has been billed for prepaid airtime i have loaded myself and I was told this would be resolved in 2 - 24 hours. Yesterday my phone was suspended on the bases of an "OVERDUE" Amount. I called in for help and i was ...
I've had a data contract with 8ta for the last 2 years and it expired on the 16th of July, I went into your Sandton store on the 31st of May and filled in a cancellation request. Phoned the store middle of June and they told me that no cancellation is on my account (luckily I asked for a copy) and ...