For more then three years I'm complaining about no 3G coverage in northriding area... everytime I call I get told I'm in a dead zone what ever that means. They eventually came to install a booster about a year back but it was only giving 3G signal now and then. I called in to complain only to be ...
Attention: Vodacom CEO: Mohamed Shameel Aziz Joosub I have given your Customer Care and Talking Points Division 2 weeks to come back to me with an answer on why - after accumulating 2500 talking points (equals R25, 000.00 of pre-paid spend in less than a year) I will still have to pay in R1300.00 ...
Hi, this is not really a complaint but Vodacom did get back to me, The agenst name was Shameech (spelling could be wrong), he needed to contact my mom who was in hospital and unable to take her call, i do not know how to get back to this very competent agent, PLEASE HELP!!! ...
In the future please have a look at when your contract expires and on what date. My contract expired on the 7 of this month and I phoned Vodacom to cancel my contract 2 months ago, 1 month ago and on the 30th of last month to advise them to cancel my contract but they still charged me a full months ...
I called Vodacom last month to cancel the contract, as it has expired and no longer wish to continue with it. I was assured that it will be cancelled and I will be migrated to prepaid and that the phone will be inactive on the 31 May. I called for the second time, because I wanted to know why they ...
On Friday the 1st of February I received my Samsung S3 LTE version from Vodacom. Between their repair shop & help line, nobody could get the phone to get service on the network. Eventually after googling the problem I found that many people are having problems getting their LTE/4G phones ...