Good morning, My mom's telephone line has not been working for about 3 weeks now, i have been liasing with Telkom from the 14th of October and they can pick up on their system that the problem started before then. i logged a call on their customer escalation page and got no joy and not even a ...
I have had a query regarding the cancellation of a telephone line for six months now. The Billing department can't credit me before the Cancellation department does their job. The Cancellation department does not answer phone calls, kept waiting 25 minutes on two occasions with no response. Our ...
FOR TWO MONTHS I HAVE BEEN TRYING TO GET A LINE INSTALLED AT OUR BUSINESS PREMISES. AND STILL NOTHING. THE TENNANTS NEXT TO US REQUESTED THERE'S 2 WEEKS BACK AND THEIRS ARE IN. WHAT THE!!! WE ARE LOOSING BUSINESS!!! THE ONLY THING THAT TELKOM IS GOOD FOR IS TO SAY WE WILL PHONE YOU BACK AND GUESS ...