I recently had a bridal shower / lingerie party. I received lots of the same underwear as gifts, so I decided to take the sets with me to your Southgate branch to find out whether the manager would be kind enough to allow me to exchange them for something else. I was rudely informed by her that ...
Not only did nono go above and beyond the call of duty, she did it with a smile! My initial experience at the branch was sour but she managed to turn my experience around with her impercable service and her very friendly attitude! WOW thats what costumer service should be like! ...
I booked a delivery vehicle on Tempest Car hire on the 8th of November 2013 and the internet booking said the vehicle will be ready for collection at 15h45. According to this I promised my customer delivery. Upon arrival I was told that my vehicle will only be ready at 16h30 as the vehicle which ...
Today 8th November 2013 I went in 2 return a dress that didn't suit me. Queen told me she'll assist but turned me away when I approached the till. Went over to Jabuliswa to assist & every senior staff in charge of authorision including Zodwa refused cause they 2 busy. Is this how customers ...
Last year this time I made a complain and by faith and trust. I received 3 SMS confirming payment done by insurance. The little I know and no one communicated anything with me. I took it as resolved. I spoke to quick received a call demanding payments. Why was I sending all those documents to ...
I took the phone in for repairs and the geniuses told me 7-21 working days or something like that - that was in the middle of September (My s4 went in to cell c the exact same day but i have it back almost three weeks). The contract has been cancelled (end date was the 19th October yet the phone is ...