I wonder if Gautrain / Bombela takes its front desk people to customer service training. I had a good perfomance from the lady that was assisting at front desk for reloading. I was simply trying to load my Gold Card bcos it was not gonna let me out. So I simply asked lady to load me with 50 bucks ...
Hi Card no:38050411973710000032951613 I got charged R20 for a bus fare, when i used the same card to commute from Rosebank to Park (09h42 to 09h460 today and got on the 09h56 bus to park. i understand that the trip should cost on R6 and not R20, i would like a refund onto my card. Thanking you in ...
My card was blocked because the security people at park claim that it has irregular trips whereas i use the gautrain everyday to and from work even during weekends, i mean i have been using the train since 2011 as i work between hatfield and Park and the irregularity is detected only now 2013. Keep ...