Original complaint: 28 May and Mantoa responded on 31 May. Her responce was that she has escalated the issue. I'm still waiting for someone to call me 11 days later and we can have this useless SAMSUNG phone fixed/swapped. What am I supposed to do now? Yesterday this phone was offline every 2 hrs, ...
Upon receiving my Samsung S3, IMEI 353167050887884, back from repairs last week, I noticed that the phone was damaged in three ways. 1) The IMEI sticker had been removed and had been stuck on again. 2) The IMEI sticker was still completely lifted in one corner and under it there are deep intrusions ...
Submitted my phone to MTN Service Provider store in Menlyn for repairs on 22 January. After approving the (expensive!) repair by SMS, some time passed and I eventually phoned the repair center (I believe they are called HVRC) on 26 February. They informed me that my phone had been dispatched back ...
I think it was the 21st of December 2012 - I went to sleep with a working iPhone 4s and when I woke up it wasn't switching on. I took it to MTN Brooklyn and they said they would fix it. I called them and they said they would send me an sms but I never received it and they blamed the system. So I ...