AfricaComplaints.com » Construction & Repair » Complaint / review: Clearwater Pools - Blaming their contractors | #164167

Clearwater Pools
Blaming their contractors

After having my pool installed in Jan 2012, within 6 months, the paving started subsiding badly. I advised Clearwater Pools, and in a nutshell, they have referred me to the contractor that did the job. He is in the process of going his own way with Clearwater, so now I'm told that the Clearwater only cover the manufacture of the pool shell. The contract I entered into for the installation was between myself and the contractor.

That is BS, as I paid Clearwater direct into their account, not the contractors! They are passing the buck, and I'm going to report them to the ombudsman. Avoid this company that doesn't follow up and make good on their assurance to me that this would be sorted out.

Date:

Company: Clearwater Pools

Country: South Africa   City: Cape Town

Category: Construction & Repair

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