I had to change some pertinent details in my policies which resulted in a higher premium. Being a single mom, every penny counts! The call centre agent suggested I speak to her supivisor Candice... Not only was Candice professional, knowledgeable and firm, she was friendly, understanding and human! I was pleasantly surprised when I was given a concession on the premium increase and Candice made my day spectacular and awesome! Thank you outsurance for OUTdoing... Being OUTstanding and for being OUT and OUT true to your brand promise!
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