AIG Life South Africa
Pathetic service
- 07-28-2013
- 4
I submitted a claim on 9 July with all relevent details as I have in the past. It normally takes 7 to 14 working days to process. I called on thursday (25) on to through to a lady named Tristen that confirmed receving the docs & advised it was sent to an examiner. I asked her for the name & was told that there are no comments on file hence she does not know. At that point it was 12 working days already & NOBODY bothered to call me. Tristen asked me if I sent my ID which I didnt as I never had in the past. Since Thurs, still no one has bothered to call me.
Company: AIG Life South Africa
Country: South Africa
City: Durban