AIG Life South Africa
AIG HOSPITAL COVER

I HAVE SUBMITTED MY CLAIM ON DE 25TH JAN 2013 EMAILED IT TO LAWRENCE MOKOENA AS I CDNT GET TRU TO THIER CALL CENTER EMAIL ADDRESS, DEN LAWRENCE TOLD ME DAT HE FORWARDED TO CLAIMS DEPT. AFTER 7 DAYS I CALLED TO FIND OUT IF IT HAS BEEN REGISTRED, SUM LADY GAVE ME CLAIM NUMBER N TOLD ME TO CALL AFTER A WEEK, I WAS ALSO TOLD DAT I HV 2 CALL TYM AND AGAIN TO CHECK PROGRES AS THE COMPANY IS NOT ALLOWED TO DO DAT, PETER WHEN WHEN U CALL DER U WILL HOLD 4 15 TO 20 MINUTES IF U ARE LUCKY, I CALLED FROM DE 8TH UNTIL YESTERDAY MY FILE WAS WITH MANAGEMNT TILL 2DAY, ON DE 11TH I WANTED 2 SPEAK TO MANAGEMENT BUT I WAS NOT ALLOWED AS WELL DEN I ASKED DE LADY 2 ASK HIM 2 CALL ME, DE MANAGER NEVA CALLED ME, YESTRDAY I CALLED I WAS TOLD SAME STORY DAT FILE IS WIT MNGMNT BY NADIA, I ASKED NADIA TO TRANSFER ME 2 HER BUT NO LUCK, SHE SAID DE NAME OF HER MNAGER IS TASNEEM WHICH I LEFT MASSAGE TO CALL ME, DIS COMPANY DEY HV OUR EMAIL/CELL 4 US, IF WE ARE NOT ALLOWED TO GET FEED WHEN WE CALL N AGAIN DEY TELL US 2 CALL AS NO ONE WILL, Y DO WE HV 2 COMPLETE OUR CONTACT DETAILS DEN? I ASKED IF DERS ANY INFORMATION OR OUTSTANDING DOCS DEY WANT FROM ME? DEY SAID NO, PETER IS A STRAIGHT 4WARD 2 DAYS CLAIM

Company: AIG Life South Africa
Country: South Africa
City: BRAAMFONTIEN/GAUTENG

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