Mango Airlines
Daylight

Traveling & Tourism

I booked a flight a 6:30 to Cape Town on the 1st of Oct, and had hospital emergency by 11 pm the previous day
I logged on to the website and could not change my booking on the CHANGE MY BOOKING until i sent them an email 1 hour before the flight to alert them, and called them afterwards to arrange my booking since their call center only opens at seven, I was told to get the doctor's report which I did not the Manger denies receiving my email and the customer service agent I spoke to denies speaking to me, I hereby demand the management of Mango to refund my money and cost


Company: Mango Airlines
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Mango Airlines
Refuse to accommodate client

Mango Airlines
NO REFUNS???

Mango Airlines
Unacceptable Flight Cancellation Policies

Mango Airlines
Flight booking refund

Mango Airlines
Mango admin

Mango Airlines
Mango steals your money then doesn't refund

Mango Airlines
Who's fault is it Mango?

Mango Airlines
No refund

Mango Airlines
Website crash

Mango Airlines
I cannot find my booking and I have already paid