Vodacom
NO Customer service!!!

Well well I did put in my complain with vodacom and guess what this is what I got and NOTHING MORE. Not even the PROMISED SMS!!! Where is your service. Thay do not even give me a email or phone number NOTHING!!! Here is my story and there S... t response!!! And NO SERVICE

My acc was in arrear and was paid in full. So on the 10. Marh 2013 I was sms to get a new sim card for my phone and internet. I fax it ALL to them on the 13 march. I was told that once they rec the fax they will tel me know and guess what it is the 1 APRIL and this (that ME the fool) is still waiting and waiting and waiting and... wwwwaaaaiiitttiinnngggg!!! I did pay my acc and did fax all the info why must I pay agian this month and so not have any connection???..

We could not reach you telephonically.

Upon liaising with Samantha and the Reactivations division; we sent you a detailed SMS advising of what is required in order to be assisted further regarding this matter.

We wish to apologise for any inconvenience caused in this regard and thank you for allowing us the opportunity to address your concerns.

Regards
Moddy Motebejane

Company: Vodacom
Country: South Africa
City: Head office

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