Mtn
Incompetent staff lost your money

Telecommunications

I am furious, Yesterday my girlfirend and myself went to the centurion malls mtn to upgrade our contracts.
After waiting 30 minutes for one person serving the entire shop, we got to the front. I wanted to upgrade from my bb bold to a s3 mini, after arguing with the guy behind the counter about the price advertised in the shop! He told me that he had the "newest" price list and that was that. Then my girlfriends bb she wanted as advertised for x amount would be R20 more because its a top up and not a contract. The guy was so arrogant and rude with a no care attitude. We went there to upgrade but left so insulted. I will be shopping around today at diffrent carriers for someone who appreciates business. We have been at Mtn for two years now and have never been so insulted.


Company: Mtn
Country: South Africa
City: Centurion mall
  <     >  

RELATED COMPLAINTS

Vodacom
Unwilling to do business

Hi-Fi Corporation
Upgrade on product, advertised product not availa

Mtn
Sick of being punished by MTN

Mtn
Long queue

8ta / Telkom Mobile
Contract Upgrade Failure

Mtn
MTN stores are blissfully ignorant of MTN offers

Mr Price
Rude staff

Vodacom
Daylight when upgrading contracts

Cell C
False Online Advertising

Vodacom
Upgrade turned into second phone contract